Skip to main content
English (United States)
العربية
Submit a request
Sign in
English (United States)
العربية
Bayut HelpCentre
Profolio™
Understanding Refunds
Do refunded credits have an expiry date?
July 29, 2025 13:17
Yes. Expiry depends on the wallet type:
Agency or Agent Wallets: Refunded credits must be used within the same credit cycle.
Personal Wallets: Refunded credits are valid for 30 days from the refund date.
Articles in this section
Understanding Refunds
Are all deactivated listings eligible for a refund?
Can I get a refund for products applied to listings (e.g., Signature or Hot)?
Where are refunded credits returned?
Do refunded credits have an expiry date?
Who can request a refund?
How can I request a refund?
What can refunded credits be used for?
Will credits be refunded if my listing is rejected?
Was this article helpful?
Yes
No
1 out of 1 found this helpful
What do you need help with?