Wallets store available credits for your agency on Profolio™. Admins can assign one of two wallets to agents:
- Agency Wallet: Stores total credits from the agency’s package and any top-ups. Credits transferred to Agent Wallets are deducted from here.
- Agent Wallet: Stores credits transferred by admins for the agent’s own listings.
Credits for an agent’s owned listings are then deducted from the wallet assigned to them by the admin. This also applies to when an admin performs actions on that agent’s owned listings.
All agents start with the Agency Wallet by default, but admins can assign an Agent Wallet to individual agents and transfer credits to them.